Safety Controls in Group Chats

Dismantling harassment loops in Instagram Direct through systemic friction and transparency-driven messaging architecture.

Hey there!

I'm Kevin

I work with Instagram Trust & Safety team, shaping experiences around Direct messages and tools like blokcing, reporting, hiding and amore

Project Under NDA

Certain aspects of this project are under NDA. While visual assets are restricted, I am happy to discuss my design process, technical decisions, and the high-level impact over a call.

Project Under NDA

Certain aspects of this project are under NDA. While visual assets are restricted, I am happy to discuss my design process, technical decisions, and the high-level impact over a call.

Project Under NDA

Certain aspects of this project are under NDA. While visual assets are restricted, I am happy to discuss my design process, technical decisions, and the high-level impact over a call.

Project Under NDA

Certain aspects of this project are under NDA. While visual assets are restricted, I am happy to discuss my design process, technical decisions, and the high-level impact over a call.

Project Under NDA

Certain aspects of this project are under NDA. While visual assets are restricted, I am happy to discuss my design process, technical decisions, and the high-level impact over a call.

Project Under NDA

Certain aspects of this project are under NDA. While visual assets are restricted, I am happy to discuss my design process, technical decisions, and the high-level impact over a call.

Key Metrics

Negative User Actions

24.13%↘

Over past 90 days

Negative User Actions

13.4 M↘

Over the past 90 days

Negative User Actions

↘

Negative User Actions

↗

Key Metrics

Group Chat Exits

13.4M↘

Over the past 90 days

Group Chat Exits

24.13%↘

Over past 90 days

20.0%

Individuals who left the same group twice

8.0M

Fewer Negative User Actions Monthly

8.0M

Fewer Negative User Actions Monthly

8.0M

Fewer Negative User Actions Monthly

300k

Monthly Reduction in Safety Reports

300k

Monthly Reduction in Safety Reports

300k

Monthly Reduction in Safety Reports

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